Information technologies and artificial intelligence in higher education: challenges and opportunities
DOI:
https://doi.org/10.35381/r.k.v10i20.4608Keywords:
Educational technology, artificial intelligence, higher education, (UNESCO Thesaurus).Abstract
The rapid advancement of educational technologies such as intelligent tutoring and predictive analytics has transformed the university landscape, raising new questions about their implications. In this context, the present study conducted a systematic review to explore the challenges and opportunities offered by Information Technology and Artificial Intelligence in Higher Education. The PRISMA protocol and PICO-S criteria were applied, analyzing 80 selected studies from databases such as Scopus, Web of Science, ERIC, and IEEE Xplore. The findings revealed five areas of opportunity: personalization of learning, early identification of academic risks, improvement in administrative management, inclusion of students with diverse profiles, and promotion of research. Significant challenges were also identified, such as technical barriers, lack of continuing education for teaching staff, and ethical and governance gaps. It is proposed to strengthen governance, train teachers, and promote comparative and longitudinal research.
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