Coping patterns and health indicators in employees of a financial institution
DOI:
https://doi.org/10.35381/s.v.v7i2.3511Keywords:
Crisis intervention, stress, psychological, emotional intelligence, (Source: DeCS)Abstract
Objective: to analyze coping models and health indicators in the collaborators of a financial institution. Method: Descriptive observational study. Results and Conclusion: Coping styles influence 33.3% of the health indicators analyzed in a population of 150 individuals from the banking sector. Eugenic or positive strategies accounted for only 46.7% of the total forms of conflict resolution, compared to a majority of inadequate or risky intervention styles, which amounted to 53.3%. Of these, distancing and confrontation accounted for 40% of the coping styles.
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